CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS

GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other laws in force regarding the sale and delivery of the product they purchase.

3. The shipping costs, which are the product shipping costs, will be paid by the seller.

4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the specifications specified in the order and with a warranty certificate, if any.

6. If the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.

IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

8. If, after the product is delivered, it is determined that the credit card used by the Buyer for payment was used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, the shipping costs of which will be borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS:

9. If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order; if the payment was made in cash, this fee will be paid to the Buyer in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels, the product fee will be returned to the bank within 14 days from the cancellation, but it is possible for the bank to transfer the amount to the Buyer's account within 2-3 weeks.

THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:

10. The Buyer will inspect the goods/services subject to the contract before receiving them; will not accept damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received shall be deemed to be undamaged and intact. The BUYER shall protect the goods/services carefully after delivery. If the right of withdrawal is to be exercised, the goods/services shall not be used. The product and the invoice shall also be returned. The Buyer shall send the product complete and unused.

RIGHT OF WITHDRAWAL:

11.The BUYER may exercise the right of withdrawal from the contract within 14 (fourteen) days from the date of delivery of the product purchased to him/her or to the person/institution at the address he/she indicated, provided that he/she notifies the SELLER via the contact information below. The package shall be rejected without being received and opened.

PERIOD OF THE RIGHT OF WITHDRAWAL:

13.If the Buyer has purchased a service, this 14-day period shall start from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer before the right of withdrawal period ends. The Buyer is notified of the right of withdrawal in Distance Contracts and Cancellation Conditions, and the Buyer places an order knowing the conditions of withdrawal.

14. The expenses arising from the use of the right of withdrawal belong to the SELLER.

15. In order to use the right of withdrawal, it is required that the SELLER is notified within 14 (fourteen) days by registered mail, fax, e-mail or the method notified by the SELLER in writing or by the relevant method, and that the product has not been used within the framework of the "Products for Which the Right of Withdrawal Cannot Be Used" provisions set forth in this contract.

USE OF THE RIGHT OF WITHDRAWAL:

16.3. the invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Returns of orders with invoices issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)

17. Return form, The products to be returned must be delivered complete and undamaged with their box, packaging, and standard accessories, if any.

RETURN CONDITIONS:

18.The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days from the date of receipt of the notice of withdrawal and to receive the return of the goods within 20 days.

19.If the value of the goods decreases due to a reason arising from the BUYER's fault or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the proper use of the goods or product during the period of the right of withdrawal.

20.If the campaign limit amount arranged by the SELLER falls below due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

21. Products that are prepared at the request of the BUYER or clearly in line with their personal needs and are not suitable for return, single-use products, products that are at risk of rapid deterioration or have a possible expiration date, products that are not suitable for return in terms of health and hygiene if the packaging is opened by the BUYER after being delivered to the BUYER, products that are mixed with other products after being delivered and cannot be separated by their nature, services performed instantly in an electronic environment or intangible goods delivered to the consumer instantly, data recording and data storage devices, personal care consumables, cannot be returned if the packaging is opened by the BUYER, as required by the Regulation. In addition, it is not possible to use the right of withdrawal for services that were started with the consumer's approval before the expiration of the right of withdrawal period, as required by the Regulation.

22. In order for consumables (IPL head, cleaning brushes, razors, batteries, etc.) to be returned, their packaging must be unopened, untested, intact and unused. Lifetime products (with batteries) must be returned without opening the package, even for trial purposes.

23. According to the following distance contracts regulation; products for which the right of withdrawal cannot be exercised,

· Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.

· Contracts regarding the delivery of goods that can deteriorate quickly or whose expiration date may be exceeded.

· Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; contracts regarding the return of goods that are not suitable for health and hygiene reasons.

· Contracts regarding goods that are mixed with other products after delivery and cannot be separated by nature.

· Contracts regarding books, digital content and computer consumables offered in a material medium if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.

· Products with a user account opened or activated

· Contracts regarding services performed instantly in an electronic environment or intangible goods delivered to the consumer instantly.

PAYMENT AND DELIVERY

25. You can make purchases through our site with MASTER and VISA cards of all banks.

26. With your credit cards through our site, you can benefit from online single payment or online installment opportunities for all types of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order

27. VAT is included in the price of every product sold on our site.